About the Role
Be the subject matter expert in a consulate role for the product development and data science team to architect and enhance the product offerings.
Represent the company as the product expert to gather customer requirements in the pre-sales process
Be the key player in onboarding a new customer on our product as well as deliver product training to the customer
Review the output of the product to ensure the correctness of eligibility and prior authorization
Play an assistive role in resolving customer-reported issues.
Other duties as instructed
Requirements
At least 3 years of experience in prior authorization process for Diagnostic Imaging / Radiology as a lead or trainer
High school or equivalent education (Preferred)
In-depth knowledge of the process for Eligibility & benefits verification; patient responsibility
In-depth knowledge of determining payor requirements in different markets for different procedures
In-depth knowledge of the process for obtaining prior authorization
Ability to communicate clearly; written and verbal
Outside the box thinker, fast learner, and hard-working team player
Impeccable attention to details
